Services
Exclusive Project Manager
No matter the size of your order, we highly value our cooperation with you. Therefore, from the order confirmation to the final delivery, we will assign an exclusive project manager for you.
He will actively report at every key stage, including the start of production, completion of quality inspection, notification of shipment, etc. This will enable you to keep track of the progress of your order in a timely manner. In case of any unexpected issues, he will promptly issue warnings and provide solutions to you in a timely manner.
“All you need to do is focus on the market. We will take care of the production process from start to finish.
Strict Quality Control Ensures the Protection of Your Brand
We strictly follow the “three-level quality inspection system” to manufacture every electric vehicle.
From the warehousing of raw materials to the final assembly of the vehicle, it undergoes over 100 strict inspections, including full-process quality control such as frame vibration testing, battery cycle verification, and waterproof testing, to ensure that the products meet international certifications like CE/UL/EEC.
Each order delivered to you comes with a complete electronic quality inspection file, allowing the quality to be traceable and trustworthy.
“The pass rate of customer inspections in 2023 was 99.2%, significantly exceeding the industry average.”
24/7 After-Sales
We offer 24-hour multilingual technical support and emergency spare parts delivered within 48 hours.
Core components are guaranteed for 3-5 years, ensuring continuous and stable supply of spare parts.
We provide 3D drawings + maintenance manuals to reduce customer maintenance costs.
“Our after-sales service is your competitive edge!”
Value-added Training Services
We offer product knowledge training for distributors. Through a combination of online and offline methods, it helps your team quickly master core technologies, enhance service capabilities, and promote business growth.
At the same time, we provide multilingual product description templates and a video library of after-sales issues to assist you in easily coping with the global market and ensuring trouble-free after-sales service.
“After the training, the understanding of the product increased by 65%, and the store transaction rate rose by 40%.”